Durdans Hospital Vacancies 2026 – Customer Relations Officer Posts Open for Applications
IN TAMIL
Durdans Hospital வேலைவாய்ப்புகள் 2026 – வாடிக்கையாளர் உறவு அதிகாரி (Customer Relations Officer)
இலங்கையின் முன்னணி தனியார் வைத்தியசாலை வலையமைப்புகளில் ஒன்றான Durdans Hospital நிறுவனம், 2026ஆம் ஆண்டிற்கான Customer Relations Officer பதவிக்காக தகுதியான விண்ணப்பதாரர்களிடமிருந்து விண்ணப்பங்களை கோரியுள்ளது.
நோயாளி சேவை, Customer Care மற்றும் தொடர்பு திறன்களில் ஆர்வமுள்ளவர்களுக்கு இந்த வேலைவாய்ப்பு சிறந்த தொழில் வாய்ப்பாக கருதப்படுகிறது. குறிப்பாக customer service, communication மற்றும் front-office தொடர்பான அனுபவம் கொண்டவர்கள் இந்த பதவிக்குத் விண்ணப்பிக்கலாம்.
அதிகாரப்பூர்வ அறிவிப்பின்படி, இந்த பணியிடம் Colombo பகுதியில் அமைந்துள்ள Durdans Hospital நிறுவனத்திற்காக அறிவிக்கப்பட்டுள்ளது.
கிடைக்கும் பதவி
- Customer Relations Officer
வேலை பற்றிய விளக்கம்
அதிகாரப்பூர்வ அறிவிப்பின்படி, Customer Relations Officer பதவிக்கு தேர்வு செய்யப்படுபவர் inbound மற்றும் outbound customer communications ஐ தொழில்முறை மற்றும் திறமையான முறையில் கையாள வேண்டியுள்ளது.
இந்த பதவியின் முக்கிய நோக்கம் உயர்தர customer service வழங்குதல், வாடிக்கையாளர் கேள்விகளுக்கு பதிலளித்தல், பிரச்சினைகளை தீர்த்தல் மற்றும் நிறுவன தரநிலைகளுக்கு ஏற்ப தொடர்புகளை பராமரித்தல் ஆகும்.
மேலும், நோயாளிகள் மற்றும் வாடிக்கையாளர்களுடன் மரியாதையான மற்றும் தீர்வுக்கேற்ப அணுகுமுறையுடன் செயல்பட வேண்டியுள்ளது.
முக்கிய பொறுப்புகள்
- தொலைபேசி அழைப்புகள், emails மற்றும் customer inquiries களை தொழில்முறையாக கையாளுதல்
- சேவைகள் மற்றும் செயல்முறைகள் தொடர்பான துல்லியமான தகவல்களை வழங்குதல்
- Customer interactions ஐ system இல் சரியாக பதிவு செய்தல்
- Complaints மற்றும் service quality தொடர்பான பிரச்சினைகளை கையாளுதல்
- Confidentiality மற்றும் professionalism ஐ பராமரித்தல்
- தேவையானபோது internal departments உடன் இணைந்து செயல்படுதல்
கல்வி மற்றும் தகுதிகள்
அதிகாரப்பூர்வ அறிவிப்பின்படி விண்ணப்பதாரர்கள் பின்வரும் தகுதிகளை கொண்டிருக்க வேண்டும்:
- G.C.E Advanced Level இல் குறைந்தது 2 பாடங்களில் தேர்ச்சி
- Sinhala மற்றும் English மொழிகளில் சிறந்த தொடர்புத்திறன்
- Tamil மொழி அறிவு கூடுதல் நன்மை
- Customer service அல்லது call center அனுபவம் இருந்தால் முன்னுரிமை
- Shift basis இல் வேலை செய்யும் திறன்
- Basic computer literacy மற்றும் MS Office திறன்கள்
Customer Service மற்றும் Hospital Administration துறைகளில் தொழில் முன்னேற்றம் விரும்பும் இளைஞர்களுக்கு Durdans Hospital வழங்கியுள்ள இந்த Customer Relations Officer வேலைவாய்ப்பு சிறந்த வாய்ப்பாக அமைகிறது.
குறிப்பாக communication skills, customer handling மற்றும் patient care தொடர்பான ஆர்வமுள்ளவர்கள் இந்த பதவிக்குத் விண்ணப்பிக்கலாம்.
தகுதியும் ஆர்வமும் உள்ளவர்கள் இறுதி திகதிக்கு முன் விண்ணப்பிக்க அறிவுறுத்தப்படுகிறார்கள்.
IN SINHALA
Durdans Hospital රැකියා අවස්ථා 2026 – Customer Relations Officer තනතුරු සඳහා අයදුම්පත් කැඳවයි
ශ්රී ලංකාවේ ප්රමුඛතම පෞද්ගලික රෝහල් ජාලයන්ගෙන් එකක් වන Durdans Hospital විසින් 2026 වසර සඳහා Customer Relations Officer තනතුර සඳහා සුදුසුකම් සහිත අයදුම්කරුවන්ගෙන් අයදුම්පත් කැඳවා ඇත.
Customer Service, Patient Care සහ Communication ක්ෂේත්රයන්හි වෘත්තීය ජීවිතයක් ගොඩනගා ගැනීමට කැමති තරුණයින්ට මෙම රැකියා අවස්ථාව ඉතා වැදගත් වෘත්තීය අවස්ථාවක් ලෙස සැලකේ.
නිල දැන්වීමට අනුව, මෙම තනතුර Colombo හි පිහිටි Durdans Hospital ආයතනය සඳහා බඳවා ගැනේ.
පවතින පුරප්පාඩුව
- Customer Relations Officer
රැකියාව පිළිබඳ විස්තරය
නිල දැන්වීමට අනුව, Customer Relations Officer තනතුර සඳහා තෝරාගන්නා අපේක්ෂකයා inbound සහ outbound customer communications වෘත්තීයමය සහ කාර්යක්ෂම ආකාරයෙන් කළමනාකරණය කළ යුතුය.
මෙම තනතුරේ ප්රධාන අරමුණ වන්නේ ඉහළ මට්ටමේ customer service සැපයීම, පාරිභෝගික විමසීම් හසුරුවීම, ගැටළු විසඳීම සහ ආයතනික ප්රමිතීන්ට අනුකූල සේවාවක් පවත්වාගෙන යාමයි.
තවද, රෝගීන් සහ පාරිභෝගිකයින් සමඟ වෘත්තීයමය සහ ගෞරවනීය සම්බන්ධතාවයක් පවත්වාගෙන යාම මෙම තනතුරේ වැදගත් කොටසකි.
ප්රධාන වගකීම්
- දුරකථන ඇමතුම්, emails සහ customer inquiries වෘත්තීයමය ලෙස හසුරුවීම
- සේවා සහ ක්රියාපටිපාටි පිළිබඳ නිවැරදි තොරතුරු ලබා දීම
- Customer interactions system තුළ නිවැරදිව සටහන් කිරීම
- Complaints සහ service quality ගැටළු විසඳීම
- Confidentiality සහ professionalism පවත්වා ගැනීම
- අවශ්ය අවස්ථාවලදී internal departments සමඟ සම්බන්ධීකරණයෙන් කටයුතු කිරීම
අධ්යාපන හා අනෙකුත් සුදුසුකම්
නිල දැන්වීමට අනුව, අයදුම්කරුවන් පහත සුදුසුකම් සපුරා තිබිය යුතුය:
- G.C.E Advanced Level විභාගයේ අවම වශයෙන් විෂයයන් 2ක් සමත්ව තිබිය යුතුය
- Sinhala සහ English භාෂාවලින් හොඳ සන්නිවේදන හැකියාව
- Tamil භාෂා දැනුම අමතර වාසියක්
- Customer service හෝ call center අත්දැකීම් තිබේ නම් විශේෂ වාසියක්
- Shift basis සේවයට සූදානම් වීම
- Basic computer literacy සහ MS Office දැනුම
Customer Service සහ Hospital Administration ක්ෂේත්රවල වෘත්තීය ජීවිතයක් ගොඩනගා ගැනීමට කැමති තරුණයින් සඳහා Durdans Hospital විසින් ප්රකාශයට පත් කර ඇති මෙම Customer Relations Officer රැකියා අවස්ථාව ඉතා වටිනා වෘත්තීය අවස්ථාවකි.
විශේෂයෙන් communication skills, patient handling සහ customer care පිළිබඳ උනන්දුවක් ඇති අය මෙම තනතුර සඳහා අයදුම් කිරීමට සුදුසු වේ.
සුදුසුකම් සහ උනන්දුව ඇති අපේක්ෂකයින් අවසන් දිනයට පෙර අයදුම් කරන ලෙස දැනුම් දෙනු ලැබේ.
IN ENGLISH
Durdans Hospital Vacancies 2026 – Customer Relations Officer Posts Open for Applications
Durdans Hospital, one of Sri Lanka’s leading private healthcare institutions, has officially invited applications from qualified and enthusiastic candidates for the post of Customer Relations Officer for the year 2026.
This vacancy provides an excellent career opportunity for individuals who are interested in customer care, patient support services and professional communication within the healthcare sector.
According to the official advertisement, the selected candidate will become part of the customer relations and front-office operations team of Durdans Hospital, helping maintain high-quality patient care standards and customer satisfaction.
Individuals with strong communication abilities, customer service skills and a professional attitude are encouraged to apply before the closing date.
Available Vacancy
- Customer Relations Officer
Job Description
According to the official vacancy announcement, the selected Customer Relations Officer will be responsible for handling inbound and outbound customer communications in a professional and efficient manner.
The role mainly focuses on delivering excellent customer service, assisting patients and visitors, managing inquiries and maintaining positive relationships between the hospital and its clients.
The selected candidate will also be expected to support hospital front-office operations and ensure that patients receive accurate information and prompt assistance whenever required.
Key Responsibilities
- Handle customer inquiries via telephone, email and direct interactions
- Provide accurate information regarding hospital services and procedures
- Assist patients and visitors professionally and courteously
- Maintain customer records and update information systems accurately
- Resolve complaints and escalate issues when necessary
- Coordinate with internal departments to ensure quality service delivery
- Maintain confidentiality and professionalism at all times
The position requires strong interpersonal skills and the ability to work effectively in a fast-paced healthcare environment.
Educational and Other Qualifications
Based on the official advertisement, applicants should possess the following qualifications:
- G.C.E Advanced Level qualification with passes in at least two subjects
- Excellent communication skills in Sinhala and English
- Knowledge of Tamil will be considered an added advantage
- Previous experience in customer service or call center operations will be beneficial
- Ability to work on a shift basis
- Basic computer literacy and familiarity with MS Office applications
Candidates with strong customer handling abilities and a positive attitude toward patient care are highly encouraged to apply.
Why This Opportunity Matters
Working at Durdans Hospital provides individuals with an opportunity to build a professional career within one of Sri Lanka’s most respected private healthcare institutions.
This role is especially suitable for young professionals who wish to gain experience in:
- Hospital administration
- Customer care operations
- Healthcare communication
- Front-office management
- Patient relations services
The experience gained in such an environment can also open pathways toward future opportunities in healthcare administration and customer management sectors.
The Customer Relations Officer vacancy announced by Durdans Hospital is an excellent career opportunity for individuals interested in customer service, healthcare communication and hospital operations.
Applicants with strong communication skills, customer-focused attitudes and professional work ethics are encouraged to apply before the closing date.
Since Durdans Hospital is recognized as one of Sri Lanka’s leading private healthcare providers, joining the organization can provide valuable industry exposure and long-term career development opportunities.